Frequently Asked Questions

1Can I pick up my order instead of having it delivered?
Yes, pre order your meals by selecting a pick up day and your order will be available any time between 10-6 PM at 1389 Wyandotte St E. Our store front is open for grab and go meals from 10am-6PM daily! Need a different pick up day? Email us to figure out something that works for you.
2What time will my meal be delivered?
LOCAL: We deliver between 12pm and 5pm EST. If you will not be home during your delivery please remember to leave a cooler out with ice as otherwise our driver cannot leave your meals. If you miss a delivery, it will be available for pick up at our store front location. OUTSIDE Windsor: Orders will be shipped via UPS, using special cold packaging to ensure maintenance of proper temperatures. Your order will arrive before 7PM the day of delivery. If you are not home during your delivery your driver will leave the package on your door step. Please remember to include any special delivery instructions on your order.
3How do I pay for my meal?
We accept cash and credit cards for pick ups, and all deliveries will be prepaid via credit card at checkout.
4Which locations do you deliver to?
We now deliver Ontario wide, shipping fees vary.
5What if I have allergies?
We can make special accommodation for you as long as you let us know by filling out the allergies section on the order form.
6What if I want a different plan?
We definitely cater to customized meal plans, check out our Custom Meals page for options.
7How do I warm up my food?
Simply place in microwave for 2-3 minutes with the lid on and you are set! Please remember to remove any sauce cups before heating.
8What are Macros?
Macros are short for macronutrients. They are essential nutrients like proteins, carbohydrates, and fats that provide us with the necessary energy to function and grow. You may hear the saying, “Hitting your macros” when talking about fitness and this means to monitor your intake of these macronutrients to keep the proper balance of nutrients in your body. Macro Foods aims to make it as easy as possible to help you with your fitness goals so you can consistently hit your macros.
9Do you do catering?
Yes! We cater for multiple occasions big and small. Contact us for more details.
10How do I get in contact with you?