Shipping

Macro Foods ships fresh hand packed meals to your door. We use all fresh products, never frozen. Our meals will arrive in a special cold packaging insulated box with ice packs. The packaging is designed to keep the food chilled to the proper temperature for up to 12 hours after it is delivered.

Our out of town deliveries are shipped through UPS. We offer local delivery in Windsor, on all orders for a set delivery fee of 4.99 per order.

Have a question about shipping and delivery? Read the FAQ section below.

WHERE DO WE SHIP OUR PRODUCT?

If you live in Ontario, we invite you to order from our site.  Unfortunately we can NOT ship to the USA or overseas.  If you live out of Canada, we thank you for your interest and referrals to our great products.

HOW IS THE PRODUCT SHIPPED?

From start to finish we want to guarantee the quality of all our products we sell.  One of the ways to ensure that is through proper packaging and shipping channels. We have selected UPS to fulfill all of our shipping needs.  All of the products that get shipped are packaged in one inch insulated bags with cold packs to help maintain a cold and consistent temperature.

WHERE CAN I SHIP MY PRODUCT TO?

Anywhere in Ontario!

WHEN WILL MY PACKAGE ARRIVE?

On the delivery day you have selected: if shipping to a business it will arrive before 5PM, and if residential before 7PM. 

WHAT IF I AM NOT HOME TO RECEIVE MY SHIPMENT?

When placing an order, it is not necessary for someone to be there to receive it.  If you won’t be at the provided address to receive your shipment, it will be left at your door.  It is packaged in properly sealed insulated packs and will remain cool until you arrive, up to 12 hours after it is delivered.

WHAT IS THE COST OF SHIPPING?

The cost of shipping is determined by size and weight of the package and will be displayed at checkout.

WHAT SHOULD I DO WITH THE PRODUCT ONCE I RECEIVE IT?

Once the product is received, it must be refrigerated immediately.  If you choose, you can put it in the freezer since the product has never been frozen before.

Remember if you have any questions, please don’t hesitate to contact us directly.